Administrative Session

Day 1 (April 2, 2023):

• 8:00-9:00am: Registration and Introduction

• 9:00-10:00am: Overview of Oral and Maxillofacial Surgery Office Administrative Functions and the Role of the Administrator

• 10:00-10:15am: Break

• 10:15-11:15am: Staffing and Human Resources Management

• 11:15-11:30am: Wrap-up and Q&A

Day 2 (April 3, 2023):

• 8:00-9:00am: Scheduling and Appointment Management

• 9:00-10:00am: Patient Management and Communication

• 10:00-10:15am: Break

• 10:15-11:15am: Financial Management and Insurance Billing

• 11:15-11:30am: Wrap-up and Q&A

Day 3 (April 4, 2023):

• 8:00-9:00am: Medical and Dental History Review and Record Keeping

• 9:00-10:00am: Infection Control and Sterilization

• 10:00-10:15am: Break

• 10:15-11:15am: Equipment and Technology Management

• 11:15-11:30am: Wrap-up and Q&A

Day 4 (April 5, 2023):

• 8:00-9:00am: Office Design and Workflow Management

• 9:00-10:00am: Marketing and Patient Referral Management

• 10:00-10:15am: Break

• 10:15-11:15am: HIPAA and OSHA Compliance

• 11:15-11:30am: Wrap-up and Q&A

Day 5 (April 6, 2023):

• 8:00-9:00am: Ethics and Legal Issues in Oral and Maxillofacial Surgery Office Administration

• 9:00-10:00am: Office Management and Documentation

• 10:00-10:15am: Break

• 10:15-11:15am: Professional Development and Continuing Education

• 11:15-11:30am: Wrap-up and Q&A

Day 6 (April 7, 2023):

• 8:00-9:00am: Case Studies and Discussions on Oral and Maxillofacial Surgery Office Administration

• 9:00-10:00am: Hands-On Training with Dental Office Software

• 10:00-10:15am: Break

• 10:15-11:15am: Hands-On Training with Financial Management and Insurance Billing

• 11:15-11:30am: Wrap-up and Q&A

Day 1 (April 1, 2023)

• Most importantly, Embarkation Day!

• If you've read this far, then you realize the above schedule is for the Norwegian Encore.  So on behalf of Dr. Pritchett, thank you for joining us on the Norwegian Joy instead, have a wonderful voyage and Happy April Fools 2023.​